Customer Success Manager

San Francisco

For us, customer success is what matters!

It is the absolute foundation to our growth, lead generation and overall future success. This is where you come in. As a Customer Success Manager you are responsible for developing and maintaining existing customer relationships. You will work closely with our Sales-, Product- and Support team to maximize customer satisfaction and overall happiness with our product. The role reports to our International Sales Manager.

You are a team player that probably has a couple of years’ experience of successful sales in the IT/tech-area. You will work in a customer oriented environment and should be able to "think out of the box" and have a business-mindset. You have experience within customer service and probably a degree in Business Administration, Hospitality or equivalent.

You have deep understanding and/or interest of our customer’s echo-systems such as CRM, marketing automation- and document platforms. You will help to develop and maintain our customer success strategy and processes – while still operating closely with customers on a day-to-day basis. You love to create ambassadors, ensuring that customer success stories are spread throughout the organization.

If this sounds like you, we'd love to hear from you! Scroll down to see how you apply for a job at GetAccept.

Contact person

Carl Carell

+1 (415) 966 5514

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Customer Success Manager
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