Customer Success Manager - Work from Anywhere(US)

This is a remote role where you can choose to work from Anywhere. GetAccept offers a remote benefits package including technology, access to co-working spaces, medical/dental/vision, catered food etc.
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For us, customer success is what matters!

It is the absolute foundation to our growth, lead generation and overall future success. This is where you come in. As a Customer Success Manager you are responsible for developing and maintaining existing customer relationships. You will work closely with our Sales-, Product- and Support team to maximize customer satisfaction and overall happiness with our product. The role reports to our International Sales Manager.

You are a team player that probably has a couple of years’ experience of successful sales in the IT/tech-area. You will work in a customer oriented environment and should be able to "think out of the box" and have a business-mindset. You have experience within customer service and probably a degree in Business Administration, Hospitality or equivalent.

You have deep understanding and/or interest of our customer’s echo-systems such as CRM, marketing automation- and document platforms. You will help to develop and maintain our customer success strategy and processes – while still operating closely with customers on a day-to-day basis. You love to create ambassadors, ensuring that customer success stories are spread throughout the organization.

If this sounds like you, we'd love to hear from you!

Or, know someone who would be a perfect fit? Let them know!

United States

470 Ramona St
94301 Palo Alto Directions +13238701200 View page

Our offer to you 🧡

  • A strong Company Culture

    Monday breakfasts, Happy Hours, Friday Fika, Turtleneck Tuesdays, Workout Wednesdays and passionate and caring colleagues! We celebrate together and win together!

  • Be a part of a successful start-up in an early stage

    Join our journey and create history together with us! We know that each and everyone of us are important for our growth and will have the chance to impact our business and future - for real.

  • Personal Development

    At GetAccept we want you to grow and develop, no matter which role you have! We offer weekly Boozt sessions within Sales, a GetNext career program and GetMentored mentorship program to make sure you feel stimulated and challenged, both personally and professionally.

  • A well thought out onboarding program

    An exciting week where you’ll meet the founders, representatives from all parts of the organisation and learn about our story, mission, values and culture. You will be introduced to the way we act, talk and what we believe in. You will learn about our product and, most importantly, the people behind it.

Already working at GetAccept?

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