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Customer Success Manager

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For us, customer success is what matters!

It is the absolute foundation to our growth, lead generation and overall future success. This is where you come in. As a Customer Success Manager you are responsible for developing and maintaining existing customer relationships. You will work closely with our Sales-, Product- and Support team to maximize customer satisfaction and overall happiness with our product. The role reports to our International Sales Manager.

You are a team player that probably has a couple of years’ experience of successful sales in the IT/tech-area. You will work in a customer oriented environment and should be able to "think out of the box" and have a business-mindset. You have experience within customer service and probably a degree in Business Administration, Hospitality or equivalent.

You have deep understanding and/or interest of our customer’s echo-systems such as CRM, marketing automation- and document platforms. You will help to develop and maintain our customer success strategy and processes – while still operating closely with customers on a day-to-day basis. You love to create ambassadors, ensuring that customer success stories are spread throughout the organization.

If this sounds like you, we'd love to hear from you! 

Or, know someone who would be a perfect fit? Let them know!

San Francisco

350 Brannan St
94107 San Francisco Directions +13238701200

You are offered

  • To join a successful start-up in an early stage

    This means that you will have the possibility of having a great impact - for real. Each and everyone of us are important for our growth!

  • On-boarding program

    We offer a two weeks' on-boarding program at the Headquarters in Malmö, Sweden for all new colleagues. You will get an introduction to our Company, the product and processes. You will also get the chance to meet new colleagues from various countries!

  • Personal Development

    We want you to develop personally. As an example we offer weekly Boozt sessions within Sales, a GetNext program and also having a Mentor along the way!

  • A strong Company Culture

    Monday breakfasts, Happy Hours and colleagues who care about you for real.

Already working at GetAccept?

Let’s recruit together and find your next colleague.

email
@getaccept.com
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