Hello you! Does this sound exciting to you?
✔️ Lead customer onboarding, training and creating a world-class customer experience
✔️ Educate and develop your customer's skills in our product and features to maximize their GetAccept investment to help them close deals faster!
✔️ Working together with your customers to unlock the power of using a digital sales room
Still smiling? Welcome to our team!
This is what it is all about
As Customer Success Manager you will be part of our close-knitted Sales team in Oslo and working dedicatedly to create GetAccept history on the Norwegian market.
Working with customer success means that you will be working with the foundation of our growth; customer satisfaction! This is how you will contribute:
- Secure the perfect onboarding of new customers, ensure quick adoption and high usage - enabling each customer to maximize their investment
- Develop strategic relationships with customer accounts and collaborate closely with your colleagues internally to deliver the best service to our customers
- Educate and teach your customers about how to best utilize all features and introduce them to new product releases.
Joining one of the world's most fast-growing SaaS companies means that you will take an active part in shaping your own role. With a humble approach, you will take ownership and drive your area of interest forward.
The benefit of being part of a smaller team is that your work will really make a difference and have a great impact on where your career and we as a company will be in 2-3 years from now!
The GetAccept Experience
A job at GetAccept means that you will experience the speed, innovation and passion of a start-up, but at the same time enjoy the stability and security of an established company with a strong brand and product. We offer you to take an active part in our journey to further place GetAccept as a global brand within our field!
Did we say that we like to have fun? Welcome to the company of themed events, parties, after works, company trips, workouts and FredagsFika! We believe in creating an employment experience out of the ordinary and know that when our people thrive - we thrive!
Is it you we are looking for?
If you have been reading this far with a good feeling in your gut, I would say chances are pretty good we are a match in heaven! However, we would really love it if you have a background similar to this:
- Have previous experience working with customer onboarding, activation or/and engagement, preferably in the IT/SaaS industry.
- You have an understanding of customers’ eco-systems such as CRM, document platforms, signing processes etc.
- You have experience working in a customer-facing position and feel comfortable with consulting and educating customers.
- You are fluent in Norwegian and English, both in writing and speaking.
Most importantly; you are curious and have a desire to learn new skills and step into unknown challenges!
We are looking for a team player to join our team. Someone who will perform in a customer-oriented environment, think crazy differently and have a business mindset! We will show you the rest.