Customer Success Manager

Be part of something special and work with what's most important to us - our customers! 😍
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Is expanding existing customer relationships your A-game? Do you love the idea of combining sales with superior service in the tech start up-scene? Look no further! We are looking for our next star within Customer Success! 🌟

Life at GetAccept 🧡

We believe that people matter and know that without the passion, innovation and dedication our employees put into their work everyday we wouldn't be where we are today. Growing from 30 to 170 employees in three years would not have been possible without extraordinary people, who believe in our vision and our product. At GetAccept we are highly adaptable, constantly evolving and always challenging ourselves to be better! 

Our platform is currently helping 3 000 companies, 50 000 users and 10 000 teams around the world closing more deals by offering solutions within e-signing, sales enablement, proposal templates and document tracking. But this is only the beginning - our vision is to become the number one platform in all B2B business 🚀

Your team 👨‍👩‍👧‍👦

As Customer Success Manager you will be part of our close-knitted Sales team in Malmö and work together with other Customer Success Managers, Account Executives and our Marketing and Product teams. 

We are looking for a team player to join our team. Someone who will perform in a customer-oriented environment, think crazy differently, and have a business mindset! We are entrepreneurs who seek efficient growth through focusing on the right things, choosing scalable solutions, and moving fast! 

Your future with us 

Our Customer Success is the absolute foundation to our growth, lead generation, and overall future success. This is where you come in. As Customer Success Manager your days will consist of: 

  • Secure the perfect onboarding, adoption and usage of new customers, making sure each new customer maximizes the return of their GetAccept investment
  • Develop strategic relationships with customer accounts and collaborate closely with your colleagues internally
  • Educate and teach your customers about how to best utilize all features and introduce them to new product releases.
  • Work towards an Up- and Cross Sell budget with a strong focus on finding new opportunities within your customer portfolio
  • Manage renewals and proactive anti-churn work according to a success strategy that you will continuously help to deliver

What we offer you (a lot!) 🔥

A job at GetAccept means that you will experience the speed, innovation and passion of a start-up, but at the same time enjoy the stability and security of an established company with a strong brand and product. We offer you to take an active part in our journey to further place GetAccept as a global brand within our field!

  • A strong and unique corporate culture which is reflected in one of our most important core values - Team wins. We win together and have fun along the way!
  • A solid digital on-boarding. Two exciting weeks where you’ll meet the founders, representatives from all parts of the organization and learn about our story, mission, values and culture. You will be introduced to the way we act, talk and what we believe in. You will learn about our product and, most importantly, the people behind it
  • Fun activities to foster a collaborative and inspirational environment, such as trivia nights, workshops, Christmas & Summer parties and talent shows

Is it you we are looking for?

If you have read this add for this long with a smile on your face, we are surely a perfect match! However, we would love it if you have the following background: 

  • Previous experience of B2B sales gained within solution-oriented sales, preferable within tech or software 
  • A deep understanding of and take great interest in customer’s eco-systems such as CRM, document platforms, signing processes etc
  • As passionate about sales as you are about customer care! You sincerely believe that consultative sales IS excellent service
  • Highly organized; can manage multiple clients and tasks efficiently & effectively
  • You are fluent in English and Swedish, both in writing and speaking

 Sounds interesting? Hit the "Apply"-button and let's continue the dialoge! We work with ongoing selection and this add has no end date, so make sure to send in your application today! 🥳

Additional information

  • Remote status

    Flexible remote

Or, know someone who would be a perfect fit? Let them know!

Södergatan 13
211 34 Malmö Directions +46406688010 View page


Kungsbroplan 1
112 26 Stockholm Directions +46406688010 View page

Other things we offer!

  • A strong company culture

    Did we say that we like to have fun? Welcome to the company of themed events, parties, after works, company trips, workouts, hackatons and FredagsFika. We never miss an opportunity to celebrate or do something fun together!

  • Be a part of something special

    Join our journey and create history together with us! We know that each and everyone of us are important for our growth and will have the chance to impact our business and future - for real.

  • Personal development

    At GetAccept we want you to grow and develop, no matter which role you have! We offer weekly Boozt sessions within Sales, a GetNext career program and a mentorship program to make sure you feel stimulated and challenged, both personally and professionally.

  • A well thought out onboarding program

    An exciting week where you’ll meet the founders, representatives from all parts of the organisation and learn about our story, mission, values and culture. You will be introduced to the way we act, talk and what we believe in. You will learn about our product and, most importantly, the people behind it.

Already working at GetAccept?

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