Customer Success Manager France

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Hello France!🇫🇷 Ready for a truly exciting opportunity within sales? 🚀

This is an opportunity for you who are eager to be a part of something extraordinary, when we grow our close-knitted team in Marseille and accelerate from a Y Combinator start-up to a global scale-up company. 

Be a part of the journey! 

We believe that people matter and know that without the passion, innovation and dedication our employees put into their work every day we wouldn't be where we are today. Growing from 0 to 150+ employees in a few years would not have been possible without extraordinary people, who believe in our vision and our product. We believe that people who are passionate about their work have the capacity to create history. At GetAccept we are highly adaptable, constantly evolving and always challenging ourselves to be better. 

Our platform is currently helping 3 000 companies, 50 000 users and 10 000 teams around the world closing more deals by offering solutions within e-signing, sales enablement, proposal templates and document tracking. But this is only the beginning - our vision is to become the number one platform in all B2B business. Do you want to join our journey?

Your future at GetAccept

As Customer Success Manager you will be part of our close-knitted team in Marseille focusing on the french market. Your team consists of other Customer Success Managers, Account Executives, Marketing Coordinator and Content Specialist - all in all, highly engaged and passionate people! You will report directly to our Head of Sales France, Benjamin Perrau.  

What you will do 

Our Customer Success is the absolute foundation to our growth, lead generation, and overall future success. This is where you come in. As Customer Success Manager your days will consist of: 

  • Secure the perfect onboarding, adoption and usage of new customers, making sure each new customer maximizes the return of their GetAccept investment
  • Develop strategic relationships with customer accounts and collaborate closely with your colleagues internally.
  • Educate and teach your customers about how to best utilize all features and introduce them to new product releases.
  • Work towards an Up- and Cross-Sell budget with a strong focus on finding new opportunities within your customer portfolio.
  • Manage renewals and proactive anti-churn work according to a success strategy that you will continuously help to deliver.

What you will get 

A job at GetAccept means that you will experience the speed, innovation and passion of a start-up, but at the same time enjoy the stability and security of an established company with a strong brand and product. We offer you to take an active part in our journey to further place GetAccept as a global brand within our field!

  • A strong and unique corporate culture which is reflected in one of our most important core values - Team wins. We win together and have fun along the way!
  • The opportunity to join an accelerating start-up early and be a part of the journey when we grow on a global scale.
  • Close collaboration with competent and fun colleagues from other countries
  • A well thought out on-boarding to teach you all about GetAccept, the processes, the employees and the product.
  • Fun activities to foster a collaborative and inspirational environment.
  • Monday breakfast and Friday Fika - because why not start and end the week in a yummy way?

Who are you?

  • Previous experience of B2B sales gained within solution-oriented sales, preferable within tech or software.
  • You have a deep understanding of and take great interest in customer’s echo-systems such as CRM, document platforms, signing processes, etc.
  • You are as passionate about sales as you are about customer care! You sincerely believe that consultative sales are an excellent service.
  • You are fluent in French and English, writing and speaking.

As a colleague, we believe that you are humble, curious and adaptable to change. Being a rapidly expanding SaaS-company means that we are fast-paced, always striving forward and eager to develop. To thrive and love this position, we believe that you must be persistent, have a strategic mindset and - like us - believe in teamwork!

We use ongoing selection for this recruitment and have no end date, so kindly send in your application today! 🤗



Or, know someone who would be a perfect fit? Let them know!


19 Rue Roux de Brignoles
13006 Marseille Directions +46406688010 View page

Other things we offer!

  • A strong company culture

    Did we say that we like to have fun? Welcome to the company of themed events, parties, after works, company trips, workouts, hackatons and FredagsFika. We never miss an opportunity to celebrate or do something fun together!

  • Be a part of something special

    Join our journey and create history together with us! We know that each and everyone of us are important for our growth and will have the chance to impact our business and future - for real.

  • Personal development

    At GetAccept we want you to grow and develop, no matter which role you have! We offer weekly Boozt sessions within Sales, a GetNext career program and a mentorship program to make sure you feel stimulated and challenged, both personally and professionally.

  • A well thought out onboarding program

    An exciting week where you’ll meet the founders, representatives from all parts of the organisation and learn about our story, mission, values and culture. You will be introduced to the way we act, talk and what we believe in. You will learn about our product and, most importantly, the people behind it.

Already working at GetAccept?

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